Anti Vinyl Co. Return & Refund Policy

30-Day Return Policy

You have 30 days after receiving your order to initiate a return. Returns requested after this period will not be accepted.

Once your return request is approved, the item must be shipped within 10 business days. Returns not shipped within this timeframe may be canceled or denied.

Return Eligibility

• Items must be in the same condition as received: unused, undamaged, and in original packaging.
• You must include the original order number and the email address associated with the order.
• A 15% restocking fee applies to all returns not due to damage or an error on our part.

How to Start a Return

You can initiate a return by logging into your account:

1. Click the profile icon in the store navigation menu or visit the Refund Policy page.
2. Enter your email address.
3. Open the verification email and copy the six-digit code.
4. Return to the store and enter the code.
5. Select the order you wish to return and provide a reason.
6. Add any relevant notes and click Request Return.

If approved, you will receive shipping instructions and a return label (if applicable). Refunds are issued once the returned item is received and inspected, usually within 5–10 business days, minus the 15% restocking fee.

Note: Items returned without prior approval will not be accepted.

Order Issues (Damaged, Incorrect, or Dissatisfied Items)

If there’s a problem with your order, please contact us within 7 days of delivery at sales@antivinylco.com. We’ll work quickly to resolve the issue.

Delivered but Not Received

If your tracking shows as delivered but you haven’t received your package:

• Check around your mailbox, porch, garage, or with neighbors.
• Wait 1–2 business days, as packages are sometimes marked delivered early.
• Contact your local post office for assistance.

If still missing, contact us within 7 days of the delivery date. We may offer a replacement or refund at our discretion. Please note:

• Shipping fees are non-refundable.
• Orders shipped to an incorrect address provided at checkout are not eligible for reshipment or refund.
• Repeated missing package claims may result in limitations on future orders.

Non-Returnable Items

The following items cannot be returned:

• Clearance or sale items
• Gift cards
• Custom or personalized items

If unsure, please contact us before placing your order.

Exchanges

To request an exchange, email us at sales@antivinylco.com with your order number and the item(s) you’d like to exchange. All exchange items must be unused, undamaged, and in original condition. Once approved, we’ll provide instructions to complete your exchange.

Order Cancellations

Orders may only be canceled before shipment. Once shipped, cancellations are not possible.

Refunds

After your return is received and inspected, we will notify you by email. If approved, a refund will be issued to your original payment method, minus the 15% restocking fee.

Please note:

• Shipping charges are non-refundable.
• It may take a few business days for your bank or credit card provider to process the refund.

International Orders

To return an item from outside the U.S., ship it to:

Anti Vinyl Co.
PO Box 12685
Palm Desert, California 92260
United States

We do not provide return labels for international orders. However, as a courtesy, we may refund your original shipping charge once the returned item(s) have been received and processed.

Need Help?

For assistance with returns, refunds, or exchanges, contact us anytime at sales@antivinylco.com or through our Contact Form.